Reviews

Customer Experience

Good Experience

Sandy R. | November 9th, 2011

I noticed a screw lodged in my tire and thought, ‘great, a horrendously busy day and now I will have to find somewhere to take the screw out and fix the tire.’I thought of Mazda first, so I got to the shop just after opening. I spoke with Tyrone Green and he immediately took my car in and fixed the tire himself. I could not have been happier with the service and care that this fellow took and thought that I should write you to commend your staff. Thank you again for the good experience.
Sandy R.

Customer Experience

A big thank you!

Lori H. | November 9th, 2011

I just want to send a very big thank-you to you and your team. Over the last couple of weeks, my husband (Pat) and I have both purchased a vehicle with the help of Jonathan Barrera. We are so happy with both vehicles, the service was outstanding! We shopped throughout the lower mainland, but really did not find the service and quality of the used vehicles like we did with OpenRoad Mazda. It was unbelievable what some other dealers put out on the lot. Again thank-you, we will definitely recommend everyone we know to go to OpenRoad Mazda.
Lori H.

Customer Experience

Service Dept.

Dora Bonarek | November 9th, 2011

Good morning Roger
I would like to thank you for setting the techical check up of my car last Friday. My car was subjected to computer test which did not discover anything wrong however your technician ( I am sorry I forgot his name) was nice to check things himself. What ever tune up he performed it eliminated the vibration of the engine while at low rpm. I was impressed with professional and friendly service and happy with the outcome.
Just wanted to give you this opportunity to pass my positive comment and thank you to your technical department.

Customer Experience

Great Service!

Andrea T. | November 9th, 2011

Adam Davies:
My entire sales experience was exceptional. Adam answered my numerous questions about different models and made sure I had all the options I needed. He had me at ease the entire time and I didn’t feel pressured at all. When I picked up my car, he throughly went over all the features and didn’t rush the process. I will definitely refer him to numerous friends and family.
Andrea T.

Customer Experience

Service

Stephen M. | November 9th, 2011

Rodney Cooke:
I originally purchased my vehicle from West Coast Mazda. Over the past 2 years, Rod has dealt with two of my car issues and handled both with courtesy, promptness and were quickly resolved. He’s doing a great job! Stephen M.

Customer Experience

Thank You

Kerstin Grady & Brian Browne | November 9th, 2011
Hello Roger & Eugene, Well, yesterday certainly turned out to be an interesting day, shortly Kerstin and I will be heading out for our first breakfast cruise. We wanted to share a sincere thank you, it is always nice to know when you have exceeded a clients expectations, and your team did. We noticed how everyone chipped in, Stephen was very pleasant to work with and we hope he can grow and be successful with your organization. Roger and Eugene, it was a pleasure working with you, as well as your business managers Betty & James…and of course Crystal who suggested to come in and m...
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Customer Experience

OpenRoad Mazda Service Department

Dora Bonarek | November 4th, 2011

I would like to thank you for setting the techical check up of my car last Friday. My car was subjected to computer test which did not discover anything wrong however your technician ( I am sorry I forgot his name) was nice to check things himself. What ever tune up he performed it eliminated the vibration of the engine while at low rpm. I was impressed with professional and friendly service and happy with the outcome.
Just wanted to give you this oportunity to pass my positive comment and thnak you to your technical department.