Dealership Reviews

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5/2/2015 - This dealership is an hour drive away from home. I choose this place because of the positive experience I have when I am there. There is none like them anywhere near me. Always a pleasure.

4/27/2015 - The salesperson Frank Fang made the purchasing of my new Mazda 3 a fantastic experience. I felt Frank listened to what I was looking for in a vehicle, and genuinely cared  about helping me make the right decision. Frank made the  purchasing process stress free and showed patience when  answering my questions. Frank was thoughtful and respectful and I never felt as though he was pushing me to make a decision. I would highly recommend Frank Fang  to anyone looking to purchase a new vehicle. The Sales Manager Paul, was also a pleasure to work with and was there when I picked up the car to congratulate me and welcome me to Mazda. Other team members who were fabulous to work with were the business office members James and Betty. They walked me through the financing  process step by step and answered all my questions with patience and a positive attitude. I would highly recommend OpenRoad Mazda to any of my family and friends.

3/29/2015 - The dealership and my sales person were willing to work with me primarily via email and telephone. This was very convenient because I am a shift worker. I had a great experience overall and would recommend it to friends and family.

4/7/2015 - I had a horrible experience at the mazda dealership where I had purchased my vehicle. I had met with the GM of the Port Moody Mazda dealership and he told me to bring my vehicle by to look at the scratches on it. I was so impressed with the 5 star service I recieved at OpenRoad Mazda Port Moody. Their service area was awesome!!! Like a trendy lounge to hang out in, fully equipped with anything one might want while  waiting for their vehicle to be serviced.  I am so happy to not be dealing with the  former mazda dealer. It brought faith  back into the mazda brand for me by  going to the Port Moody mazda  dealership. My thanks again to Kirt,  Adam and the rest of the service team in Port Moody. I'm a very happy customer.

4/12/2015 - I recently purchased a new Madza3 GT from Frank & Mary-Dale at OpenRoad Mazda Port Moody.  This dealership is the best I have ever visited in Lower Mainland.  Every staff we met were friendly with a smile. Showroom is nice and clean. Frank & Mary-Dale both are really knowledgeable, helpful and professional. The whole process was fast and smooth. We drove all the way from Richmond to Port Moody, but it was worth it. The service provided to us was excellent! Thanks again Frank & Mary-Dale and the OpenRoad Mazda team for the great experience. We'll tell everyone we know to visit there for Mazda. I really like my new Mazda3 GT, it is awesome!  Zoom Zoom......

4/16/2015 - I would like to compliment Trevor Henderson with his  excellent customer service which contributed to my decision to purchase my CX9 at OpenRoad Mazda. I appreciated Trevor's approach and communication style as  he was very effective in answering my questions and ensuring my overall car buying experience from beginning  to end was seamless. I am happy to recommend Trevor to my friends and colleagues as someone who can assist them with their next car purchase. I look forward to having my CX9 serviced at OpenRoad Mazda.

4/2/2015 - Frank Fang was outstanding and made this a positive experience for me. My father bought me my first car, which was the Mazda MX-3 special edition, and I absolutely loved it. This is the first car purchase of my own, and it just made sense to look at Mazda again. Everything went smoothly. Frank worked with  me to get the car I wanted within my budget. He even went out of his way to pick me up  from the car rental company after I dropped  off the car, in order to deliver the new car to  me ON HIS DAY OFF! I am thrilled that Mazda has the unlimited mileage warranty within the indicated number of years, because that gives me peace of mind. The Mazda 3 GT is so much fun to drive and I really like how the I- ELOOP works for the fuel efficiency. I love Mazda! Thanks for making this happen, Frank! I will recommend all my friends and family to Frank Fang and OpenRoad Mazda :)

04/06/2015 - I wanted to take the time to recognize the "second to none" service that I recently received from Trevor Henderson. Trevor is the most knowledgeable and personable sales representative I have ever dealt with.  These qualities in addition to his professional demeanor allowed him to quickly win my confidence and that alone would be a reason to commend Trevor. Trevor didn't stop there, he followed through and delivered service that exceeded all of my expectations. He truly went above and beyond to ensure that my experience with him and OpenRoad Mazda was superior in every way.  Good news, like bad news, has a way of getting around. I have already recommended Trevor to my father who is looking to purchase a 2016 MX5. The service my father received was equally exceptional.

3/25/2015 - Previously I never used dealerships as prices were too high and they always tried to upsell.. This never happens at OpenRoad Mazda.  Love my car, Love my dealer.

3/26/2015 - Whoever was the mechanic that serviced my car....super job. I can't believe the gas mileage I'm getting. Not sure what they did but all I can say is Bravo!